Warranty information

Indel B North America (IBNA), warrants all built-in and portable model refrigerators to be free of defects in materials and workmanship under normal use and service conditions for (2) Two year on parts and labor from the original date of purchase on built-in models and (1) One year on portable refrigerator models. Replacement parts are covered for the remainder of the warranty period. This warranty does not apply to damage or failure of the item or the vehicle and/or enclosure into which it was installed due to improper installation, assembly, maintenance, abuse, neglect, accident, or use of part(s) not supplied by IBNA.

Parts: Coverage for warrantable parts, at the discretion of IBNA, will be made to the claimant in the form of replacement, repair or credit.

Labor: All labor costs associated with the repair of a fridge at the IBNA service facility will be covered by IBNA. Any fridge and/or parts which are returned as defective, but which are found to meet the factory specifications, shall be subject to a diagnostic testing charge and customer will be responsible for all return shipping and handling costs.

The warranties set forth herein are the sole warranties made by IBNA in regard to the fridge. IBNA makes no other warranties, expressed or implied, of merchantability or fitness for a particular purpose.

Items covered under this warranty

  1. All fridge parts including, but not limited to: condenser, compressor, electrical components, trim and plastic parts.
  2. IBNA supplied accessories.

Items not covered under this warranty

  1. Any fridge no longer within the warranty period.
  2. Installation errors or failure arising as the consequence of installation errors.
  3. Any progressive damage to the vehicle arising out of the failure of the fridge.
  4. Any fridge which has been modified or where there has been use of a non-standard part not approved by IBNA.
  5. Any fridge that has been abused or damaged.
  6. Diagnosis or repairs when caused by problems not directly related to the fridge or due to power related problems.
  7. Fridge performance, run-times, noise level or duty cycles.

Owner is responsible for the cost of all repairs made to the equipment in which the fridge is installed. Owner is responsible for all accommodations, meals, “down-time” expenses, business costs and losses and incidental costs incurred by the Owner as a result of a warrantable failure.

INDEL B NORTH AMERICA IS NOT RESPONSIBLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES.

Authorization is required before any fridge can be returned for service. Proof of purchase is required. Please call (502) 863-0373 or email info@truckfridge.com to obtain a Return Material Authorization (RMA) number. Ensure that the RMA number is clearly indicated on the return package.

If you have any questions or concerns about the fridge warranty, please call at (502) 863-0373 or email at info@truckfridge.com