Returns

Returns:

Un-opened products, in NEW/UNUSED condition, may be returned within 14 days, however the customer must pay for return shipping.  The item being returned must be packaged in the same manner as it was originally shipped and include all accessories and manuals.  A return label can be provided to assist in returning the fridge (if necessary) and the full cost of the return shipping deducted from the refunded amount.

Used products may not be returned for refunds.  

Authorization is required before any fridge can be returned for refund.  Only products purchased directly from Truckfridge can be returned for refund.  If the product was purchased through a distributor or reseller, please contact them for their return policy. Please call (502) 863-0373 or email info@truckfridge.com to obtain a Return Material Authorization (RMA) number.  Ensure that the RMA number is clearly indicated on the return package.

Re-stocking Fees: 

Restocking charge will be 5% on unopened orders to cover processing and card issuers charges.

Restocking charge is a minimum of 10% on opened units to cover processing, card issuers charges, inspection and repackaging.

Refund is price charged on original invoice less restocking fee and shipping.